Situation: Often a client or user will call saying they have been locked out of Dynamics GP or that they are unable to login because they failed to update or reset their password prior to the password expiring.
Resolution: TrinSoft encourages our clients to set reminders on their GP Home Page To Do list. Below are the steps to add a reminder that can reoccur as needed.
1.Log into GP (with an active password).
2.Make sure that on your Dynamics GP Home Page that the “To Do” section is shown. If already shown skip to step XX; if not see step 3.
3.Select “Customize this page…” in the upper right corner of the window.