Streamlining Operations with TrinSoft and TrinDocs: The S+S Industries Success Story

In today’s fast-paced business world, efficiency and integration are paramount. For S+S Industries, a Houston-based company specializing in plating and distribution, streamlining their operations was essential to handle increasing demand. Recently, they embarked on a transformative journey to upgrade their outdated systems with cutting-edge software solutions from TrinSoft and TrinDocs. Here’s how they did it, and what they’ve achieved.

The Challenge

Like many companies, S+S Industries had been relying on separate, outdated systems for managing their accounting and work orders. Their previous software, which had not been updated in nearly two decades, was cumbersome and inefficient. This disjointed system hindered their ability to generate real-time reports and handle orders smoothly. As Brady McClellan, Operations Manager at S+S Industries, put it:

“We had two different software systems for accounting and customer invoicing, and they weren’t communicating well with each other. It was time-consuming, cumbersome, and just not flexible enough to meet our growing needs.”

The need for a unified system became clear, and that’s when S+S Industries turned to TrinSoft and TrinDocs.

The Solution: TrinSoft and TrinDocs

S+S Industries decided to implement a comprehensive solution that integrated PHTPlus (a solution tailored for the plating industry built on Microsoft Dynamics 365 Business Central), and TrinDocs for workflow automation and document management. By consolidating their ERP needs into one system, S+S Industries drastically improved their efficiency.

Smooth Implementation and Adaptability

Implementing new software is never easy, but S+S Industries saw immediate benefits from the switch. The process took several months and required fine-tuning, but the adaptability of the software to their specific business needs made all the difference.

“With TrinSoft, it only took a few months to implement the new system, and we were able to customize it to our operations. TrinDocs then helped speed up our accounts payable and communication processes,” Brady noted.

TrinSoft’s ability to tweak the system according to their requirements enabled S+S to make the solution their own. This was a key factor in ensuring that their new system fit seamlessly into their existing processes.

Gaining Efficiency Across the Board

After implementing PHTPlus by TrinSoft and TrinDocs, the impact on efficiency was immediate. By eliminating the need for multiple software systems, S+S Industries streamlined their operations, reduced manual processes, and saw a significant increase in productivity.

“We’re now producing 30 to 40% more orders with the same number of people, simply because the system is so much more efficient,” said Brady.

Moreover, the integration of TrinDocs revolutionized how they handled documentation, allowing their team to approve invoices, track purchase orders, and manage workflows from anywhere, at any time.

Improved User Experience and Training

Another notable benefit of using Microsoft-based systems like PHTPlus is familiarity. Employees, both new and old, can quickly adapt to the system thanks to its user-friendly design. The onboarding process for new employees is now quicker, with training reduced from weeks to just a few days.

“We’ve gone from a three- to four-week training process to just three or four days. Employees feel comfortable navigating the system because they’ve been using Microsoft products their entire lives,” Brady shared.

The Role of Power BI: Data at Your Fingertips

S+S Industries also leveraged Power BI reporting, giving them unprecedented insight into their operations. Every morning, Brady receives automated reports showing production data from the previous day. This level of real-time reporting helps them identify potential issues before they escalate, ensuring smooth operations.

“Now I know before I even walk into the office if there were any problems on the production line, and I can address them immediately,” Brady explained.

The Value of Ongoing Support

Support has been another key area where TrinSoft and TrinDocs have excelled. The partnership between S+S Industries and these two companies continues to flourish due to the responsive and personalized support they receive. Whether it’s a small tweak or a major upgrade, the support team is always just an email away.

“The support we’ve received has been fantastic. Anytime we need to make adjustments or get a new employee set up, it’s handled within an hour or two,” Brady noted.

Final Thoughts: A Future-Proof System

Looking back on their journey, Brady’s advice to other companies considering an ERP upgrade is simple: “Do it.” While change is never easy, especially when transitioning from decades-old systems, the benefits far outweigh the challenges. By working with TrinSoft and TrinDocs, S+S Industries has future-proofed their operations, allowing them to handle more work with fewer resources, ultimately setting the stage for continued growth.

“We are in a much better place now than we were a year ago,” Brady concluded. “It was the right decision.”

With the right tools, even the most complex operations can be simplified and optimized. The collaboration between S+S Industries, TrinSoft, and TrinDocs serves as a powerful reminder that embracing change and investing in efficient systems can transform your business for the better.

Contact TrinSoft today to discover how we can help you streamline operations for your business.